This is a list of Google search techniques I find useful.
In Kaizen and Lean, people often use acronyms like DOWNTIME or TIMWOOD (amongst others) to remember the various forms of waste.
Most people know that reengineering is radical change. But what is it?
There are various terms out there for process improvement. Here's an overview of what they mean.
There's a natural dichotomy between conservative, control-focused organisations and progressive, outcome-focused organisations.